This Privacy Policy describes how toughclub.sg (the “Site” or “we") collects, uses, and discloses your personal information when you visit or make a purchase from the Site.
COLLECTING PERSONAL INFORMATION
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.
Device Information
- Purpose of collection: To load the Site accurately for you, and to perform analytics on Site usage. For Site optimization and to personalize your user experience on the Site.
- Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels. You may reject the use of cookies on website by configuring your browser to disable the use of cookies. However, this may result in the loss of functionality which may restrict your use of website and/or delay or affect the way in which it operates.
- Personal Information collected: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
Order Information
- Purpose of collection: To provide products or services to you to fulfil our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
- Source of collection: Collected from you, and when you access our Site using cookies, log files, web beacons, tags, or pixels.
- Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number.
HOW WE SHARE YOUR PERSONAL INFORMATION
In order to provide the above services to you, we may share your Personal Information with the following entities:
- Third-party vendors and service providers (such as subcontractors, agents or network operators) who are employed to perform business, support, operational and/or administrative functions such as marketing, payment, fulfilment and delivery of orders;
- Third parties with whom we conduct joint marketing and/or cross-promotions, including providing rewards or benefits; and
- Our professional advisers such as auditors and lawyers.
Some of the above entities may be located outside of Singapore. Where this is the case, your Personal Information may be transferred overseas from time to time. Such transfers will be carried out in accordance with relevant data protection laws.
Third parties are subject to confidentiality obligations and may only use your Personal Information to perform the necessary functions and not for other purposes.
We may also disclose your Personal Information to comply with applicable laws and regulations.
LINKS TO THIRD PARTY WEBSITES
Our Site may contain links to third party websites or services that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third party websites or services. .
By using our Site, you acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such third party websites or services.
We strongly advise you to read the terms and conditions and privacy policies of any third party websites or services that you visit.
RETENTION OF PERSONAL INFORMATION
Your Personal Information will be retained for as long as it is necessary to fulfil the purpose for which it is collected or for business or legal purposes, or in accordance with applicable laws.
Should you choose to unsubscribe from our mailing list or if your membership expires, please note that your Personal Information may still be retained on our database to the extent permitted by law.
SECURITY
We are committed to ensuring the security of your Personal Information. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
You are responsible for maintaining the confidentiality of any passwords or other account credentials used to access our services. Please do not share your passwords or other account credentials with anyone.
In the event of a data breach that affects your Personal Information, we will take appropriate steps to notify you and any applicable regulatory authorities in accordance with applicable laws and regulations.
ACCESSING AND AMENDING YOUR PERSONAL INFORMATION
You have the right to access, update, or correct your personal information held by us. If you would like to review, edit, or delete any personal information we may have collected from you, please contact us at [email protected]. We will make reasonable efforts to accommodate your request in accordance with applicable laws and regulations.
Please note that we may need to verify your identity before processing your request to access or amend your personal information to ensure security and protect your privacy.
CHANGES TO THE PRIVACY STATEMENT
We may update this privacy statement from time to time. Any changes will be posted here, and the effective date will be indicated. Please check this page periodically for updates. Your continued use of our services after any changes constitutes acceptance of the updated privacy statement.
If you have any questions or feedback regarding our Privacy Statement, please contact us at [email protected].
